Franz Wilhelm Langguth Erben GmbH & Co. KG privacy policy, as of August 30, 2011

Franz Wilhelm Langguth Erben GmbH & Co. KG would like to welcome you to our website and is delighted that you are interested in our business, our range of products and services.

The protection of your personal information during the handling of the entire business process is of utmost importance to us and we would like you to feel safe and secure during your visit to our site.

In the following we will explain what kind of information is gathered by Franz Wilhelm Langguth Erben GmbH & Co. KG during your visit to our site and how we use this data.

Personal information

Personal information are individual details on personal or material circumstances of a certain or determinable natural person. Among these are information such as i.e. your real name, your address, your telephone number and your date of birth. Information which is not directly brought into connection with your real identity - favourite websites or the number of users of a site - are not personal information.

Gathering and processing of personal information

When you visit our site our servers will for system security reasons by default temporarily store information on the connection of the requesting computer, the pages that you visit on our site, the date and the duration of your stay, the recognition data of the browser and the operating system used as well as the site from which you commenced your visit. Further personal data such as your name, address, telephone number or e-mail address are not recorded unless you voluntarily submit this information, for example when registering, in a questionnaire, for a contest, for the completion of a contract or a detailed request for information.

On this site we use Piwik, an open-source tool for the statistical evaluation of the visitors accessing the site. Piwik uses so-called "cookies", text files that are stored on your computer and that allow an analysis of your use of the site. The information created by the cookie on your use of the provided internet content is stored on the providers' server in Germany. The IP-address is anonymized immediately after being processed and before it is stored. You can prevent the installation of the cookies by setting your browser accordingly; but we do point out that in this case not all functions of the site will be fully available to you.

Here you can decide if you want to allow a unique web analysis cookie to be deposited in your browser which can enable the operator of the site to gather and analyse various kinds of statistical data. If you would like decide against this option, then please click on the box at the end of the privacy policy in order to put the Piwik deactivation code in your browser.

Use and transmission of personal information

The personal information provided by you will be used only for the purpose of technical administration of the website and to satisfy your wishes and requirements - generally speaking for the processing of the contract closed with you, for answering your questions or within the framework of your participation in a contest.

Only after you have given us your permission, or when - as far as this is foreseen by statutory provisions - you do not lodge an objection, will we use this data for product-based surveys and marketing.

A forwarding, sale or other kind of transmission of your personal information to third parties does not take place, unless this is necessary for the purposes of contractual processing or if you have expressly granted us permission to do so. It therefore can, for example, be necessary that we forward your address and order details to our delivery agents after you have placed an order of some of our products.
If personal information has to be forwarded to an external service provider in order to complete a service or for answering an inquiry we ensure through technical and organisational measures that the legal requirements for privacy are upheld. Franz Wilhelm Langguth Erben GmbH & Co. KG binds the external service providers to meet the appropriate legal requirements, to treat the information confidentially and to delete the personal data immediately as soon as it is not needed any more.

Personal information of minors

Since the protection of the privacy of minors has the utmost importance we do not want to gather, process or use data of persons that have not yet reached the legal age. If you are the legal guardian and become aware that your children have transmitted their personal information to us then please get in contact with us at the address stated in the imprint should you wish that this information be removed.

Use of cookies

As a rule we do not use cookies on our website. In some cases, however, session-cookies are used for technical reasons of session control and stored in the memory of your browser. This data is not personal information and is deleted at the latest with the closing of your browser.

If the situation should arise that we have to store personal information with a cookie then we will ask for your specific permission regarding this matter in advance. We would also like to point out that browsers usually have settings with which you can determine how cookies can be used.

Privacy policy regarding the use of Facebook-plug-ins (like-button)

On our site we have integrated plug-ins operated by the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA. The Facebook-plugins can be recognised by the Facebook logo or the "like"-button. An overview of the Facebook plugins can be found here:
When you visit our site the plug-in will create a direct connection between your browser and the Facebook server. This provides Facebook with the information that your IP-address has visited our site. You can link to the contents of our site in your Facebook profile when you click on the "like" button whilst being signed in to your Facebook account. Facebook can thereby associate the visitor to our site with your user account. We would like to point out that we, the providers of the content, have no knowledge of what the transmitted data contains, nor do we know what Facebook does with this data. More information on this topic can be found in Facebook's privacy policy

If you do not wish Facebook to be able to associate your visit to our site with your Facebook account then please sign out of your Facebook account.

Privacy policy for the use of Twitter

On our site we have integrated functions of the social networking service Twitter. These functions are provided by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. By using the functions provided by Twitter and the function "re-tweet" the sites visited by you are associated with your Twitter account and made public to other users. At the same time information is passed on to Twitter.
We would like to point out that we, the providers of the content, have no knowledge of what the transmitted data contains, nor do we know what Twitter does with this data. More information on this topic can be found in Twitter's privacy policy

You can change the settings of your level of privacy in Twitter in the account settings available at


Franz Wilhelm Langguth Erben GmbH & Co. KG is taking all technical and organisational security precautions to protect your personal information against loss and misuse. Your data is stored in a secure environment that is not accessible to the public. If you should wish to get in contact with Franz Wilhelm Langguth Erben GmbH & Co. KG by e-mail we would like to point out that the confidentiality of the mails cannot be guaranteed. The contents of e-mails can be read by third parties. We would recommend, therefore, that you transmit confidential data exclusively by postal service.

Right to information
We will inform you of the information that we have stored on your person (for example name, address) on written request.


You can get in touch with Franz Wilhelm Langguth Erben GmbH & Co. KG's data protection officer if you should have any questions regarding the processing of your personal information. She is also available for inquiries, suggestions or complaints.

Datenschutzbeauftragter der Franz Wilhelm Langguth Erben GmbH & Co. KG:
Marco Kohlhaas
Dr.-Ernst-Spies-Allee 2
56841 Traben-Trarbach
Tel.: +49 (0) 65 41 17-0
Fax: +49 (0) 65 41 64 74